Shipping policy

ZendGrow Shipping Policy

Last Updated: June 23, 2026

At ZendGrow, we are committed to delivering your orders quickly and safely.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed on Sundays or public holidays.

If there is a delay in processing your order, we will notify you by email.

Shipping Time

Standard shipping takes 5–7 business days from the date of dispatch.

Delivery times may vary depending on your location and courier service availability.

During peak seasons or unforeseen circumstances, delivery may take longer.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Customers can use the tracking information to monitor their shipment status.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

Free shipping promotions may be offered from time to time.

Delays

ZendGrow is not responsible for delays caused by:

Weather conditions

Courier service disruptions

Customs inspections

Incorrect shipping addresses provided by customers

Incorrect Address

Please ensure your shipping address is accurate. ZendGrow is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue.

Contact Us

For any shipping-related questions, please contact:

Email: zendgrow@gmail.com